Frequently Asked Questions
Last modified: March 2, 2024
Boiler Repair
Your boiler may need repairing if you hear strange noises, the light is off, the fuse trips, or the radiators do not heat up. Our team can assist you with any concerns or provide solutions.
We can survey your heating system to diagnose the issue and suggest the best solution. Sometimes, a replacement may be a better option than repairs due to the extent of damage or cost.
We can quickly resolve most boiler issues. In some cases, we may need to return with parts we do not carry as van stock to complete the repair. Replacement jobs will require a second visit.
Unfortunately, we are unable to give a definitive answer to this, as all boiler repairs come at different prices depending on boiler manufacturers and their parts costs. You can arrange for a visit with a £119.99 diagnostic fee which is the first hour of labour to determine the price of the repair, sometimes this may be all you are charged if no parts are required.
We provide a 12-month warranty on all parts and labour. For new boiler installations and replacements, we offer up to 10 years of warranty. Enjoy peace of mind for years to come.
Boiler Servicing
We complete full 26.9 regulation checks on your boiler, ensuring your boiler is running smooth and efficiently as can be, these include:- Seals & gaskets, working/standing pressure, ignition, condense trap inspection, flue gas analysis, operational checks, flue inspection, ventilation and service record.
If you are a residential home owner, it is not a legal requirement to have an annual boiler service. However, if you are a landlord with a rented property then you do a have a legal requirement to have the gas appliances in the rented accommodation checked annually.
Get yearly service and boiler coverage for less by joining our service plan. Budget for unexpected issues and customise your plan with cylinder and boiler breakdown services.
We absolutely can! With our extensive knowledge of all major boiler brands, you can be confident that your boiler will be serviced exactly to manufacturer requirements.
We offer comprehensive boiler servicing solutions. Our service prices are dependent on the brand of your boiler and market fluctuations of parts. Nevertheless, we ensure a professional and affordable service starting at £119.99. For those seeking a long-term solution, we provide service plans starting at just £8.99 a month - with transparent fees and no hidden costs.
Boiler Installations
When it comes to getting a new boiler, don't hesitate to reach out to our team. We're confident in our ability to provide you with a top-notch solution. Even if we've only visited your place for a repair, we're more than happy to provide a quote for a new boiler. For advice or more information, feel free to contact us anytime.
Our team is always here to ensure you have total peace of mind with your purchase. Depending on which model you choose, we have a range of extended warranties available to suit your specific needs. Our team can provide more information about our comprehensive warranty options and help you to choose the right one for your purchase.
During the installation of your new boiler, our team will unfortunately need to turn off your central heating system and hot water. However, please rest assured that we will take every measure to minimise any disruptions to your daily routine. In the winter months, we recommend the use of electric heaters to maintain a comfortable temperature in your home while our engineers work on your heating system.
We can confidently say that our installation price will fit your budget, regardless of the size of your property. With our expertise and efficient methods, expect to pay between £2,000 and £4,000 for your installation in a smaller home, larger homes maybe cost a little more. Rest assured that we will provide a tailored solution that meets your specific requirements.
Plumbing Services
Yes, absolutely. In the case of burst pipes or any other type of emergency that requires prompt assistance, please do not hesitate to reach out to our team at your earliest convenience.
There are various causes as to why your radiator may not be heating up. We recommend that you kindly contact our team for assistance in identifying the issue. Nonetheless, the prevailing reasons include a blockage in the pipes, a ruptured pipe, or a malfunctioning boiler.